Successfully Showing a Rental Property - Tips for Property Managers

As a property manager showing a rental property, your goal is to present the home in the best possible light to attract potential tenants. Here are some key actions to take during property showings from the property manager's perspective:

Prepare the Property

1. Ensure that the rental property is clean, well-maintained, and in good condition before the showing.

2. Remove any clutter or personal items that may distract or detract from the property's appeal.

Confirm the Showing Appointment:

1. Verify the appointment with the prospective tenant to ensure they are aware of the date, time, and location of the showing.

2. Communicate any specific instructions or requirements for accessing the property, such as key pickup or parking arrangements.

Arrive Early and Be Professional:

1. Arrive at the property before the scheduled showing time to prepare and ensure everything is in order.

2. Dress professionally and present yourself in a friendly and approachable manner.

3. Provide a Warm Welcome:

   1. Greet the prospective tenant with a friendly demeanor and introduce yourself as the property manager.

   2. Offer a brief introduction to the property and its key features, highlighting any unique selling points.

Walk Through the Property:

1. Lead the prospective tenant on a guided tour of the property, showcasing its various rooms, amenities, and features.

2. Provide information about the property's layout, available storage space, and any relevant details such as appliances, heating/cooling systems, or security features.

Address Questions and Concerns:

1. Be knowledgeable about the property and its rental terms, lease agreements, pet policies, maintenance procedures, and any other pertinent information.

2. Encourage prospective tenants to ask questions and address any concerns they may have about the property.

Emphasize the Neighborhood:

1. Share information about the surrounding neighborhood, including nearby amenities, schools, parks, transportation options, and other relevant features.

2. Highlight the benefits of living in the area to help prospective tenants envision themselves in the community.

Provide Rental Application Information:

1. Have rental application forms and relevant documents available for interested tenants to complete.

2. Explain the application process, including any required fees, background checks, credit checks, and references.

Respect Tenant Privacy:

1. Give prospective tenants privacy and space to discuss the property among themselves or ask questions without feeling rushed.

2. Allow them to explore the property freely and take their time to evaluate its suitability.

Follow Up:

1. After the showing, follow up with prospective tenants to express appreciation for their interest and answer any additional questions they may have.

2. Provide information on the next steps in the application process or any upcoming showings if applicable.

If you have any questions about how our Brookline, Boston, Allston, and Brighton property management company can help you as a property owner, please don’t hesitate to send us your property management requirements and book an appointment or call/text us at 617-734-6900 or write to info@bbamanagement.com. You can also join us on Facebook, Instagram, and LinkedIn.