Check to make sure the light switch is switched on. It is usually located on the wall above the dishwasher. Newer building code requires all dishwashers to be on their own circuit and light switch.

All rent payments are done online through our website. Set your browser to www.bbamanagement.com/residents or click “Pay Rent” from the home page. Follow the links and log in to access your account. You may make rent payments, submit maintenance requests, view your lease, and much more from your account home page. Payments are accepted by electronic check or credit card (Note: there is a $35.00 processing fee for all credit card payments)

Log in to your account from www.bbamanagement.com/residents. Find the Documents tab and open to view your lease and any other helpful documents.

Using your email and the temporary password you were sent, log in from www.BBAManagement.com/Residents. If you did not receive your temporary password or are having trouble logging in, please contact us through your maintenance portal or email us at Info@BBAManagement.com

If you live in a multi-family home, please log in to your resident portal to submit a maintenance request.

If you live in a condo building, please contact the building’s property management company. Their information is usually posted on a plaque by the front entrance to the building. Most condo buildings use one furnace and one hot water heater, therefore if you are having an issue, then likely other residents in the building are experiencing the same issue.

Replace the batteries. All smoke alarms have batteries inside. If the alarm is hard-wired, then there is a battery backup. The lifespan of most smoke alarms is about 7-8 years. Check the date on the back of the alarm. If more than 7 years old, please contact BBA Management, Inc. and we can inspect.

YES! Keep your thermostat set to at least 72 degrees, leave you sinks and showers water dripping & leave kitchen and bathroom cabinet doors open to allow warm air around pipes. If you experience frozen or burst pipes, please call 617-734-6900 ext. 4 for our on-call staff to be paged.

NO! Leave the heat at a minimum of 68-72 degrees. This will help assure the pipes in the house won’t freeze or burst. Also, make sure all doors & windows are locked and blinds are down to help prevent break-ins. It is a good idea to leave a light on to help prevent a break-in.